The Retreat Club · for guests
Your stay ends.
Your next coastal
chapter begins.
Discover local inspiration, keep track of your favourite caravans and earn Retreat Points after eligible completed direct stays. Build credit towards another North Wales break.
You can browse and book without joining the Club.
A reward you can understand
Stay. Earn. Come back.
Enjoy your stay
Earn 5 points per £1 of eligible accommodation spend after a completed direct stay.
See what you've earned
Every 100 points is worth £1 towards a future eligible direct booking. Your Club account shows the current balance and expiry date.
Plan another break
Request to use points from 500 points (£5). Our team checks the balance and confirms the credit before the final booking price is agreed.
Eligible completed direct stays from 19 September 2026 can earn points. Booking fees, security deposits, OTA bookings and cancelled or refunded amounts do not earn points. Points are not cash or transferable. Check your account's expiry date and current conditions before requesting redemption.
Make more of North Wales
Keep your favourites.
Find new reasons to return.
Explore local ideas and current guest perks, or come back to a caravan you already love.
A few useful answers.
Do I need to join to book?
No. You can search and book directly through the website without joining the Retreat Club.
How do I use my points?
Open your Club account to see your balance. When you have at least 500 points, use the points request option. Our team verifies the eligible booking and balance, then confirms the credit. Points are not automatically deducted at online checkout.
Do all bookings and extras earn points?
No. Points apply to eligible accommodation spend after a completed direct stay. Booking fees, deposits, OTA bookings and cancelled or refunded amounts are excluded.
Can I combine points with another offer?
Ask our guest team to check the conditions for your chosen stay before relying on more than one offer. We will confirm the applicable credit and final price.
Where do owners sign in?
The Retreat Club is for guests. Existing management customers use the separate Owner Hub login.
Need a hand? Call 07346 811883 or message our guest team on WhatsApp.